Manage My Order
How do I cancel my order?
If you need to cancel your order, please email us at [email protected] as soon as possible. Orders can only be canceled before they have been processed. If your order has already been shipped, please refer to our return policy for further instruct
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number. Click on the tracking number link to view your tracking details. Tracking information may not be
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
What do I do if I receive the wrong item in my order?
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance at: [email protected]. Include a photo of the item received and the name of the missing item(s). Please dou
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your
Can I edit or add anything to my order?
Once an order is processed and assigned a tracking number, we are unable to make changes to the order. If you need to update your shipping address or contact information, please contact our customer service team at [email protected] immediately af