What do I do if I receive the wrong item in my order?Updated 6 months ago
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance at: [email protected]
Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.
Opting in for Route Protection at checkout will protect you from lost/missing items.
While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll resolve the situation as best we can!