in-my-jammers

<h3 id="lost-packages"><strong>Lost packages</strong></h3><p>At In My Jammers, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at: info@inmyjammers.com with your order number and any relevant details.&#xA0;</p><h3 id="damaged-packages"><strong>Damaged packages</strong></h3><p>We understand the disappointment of receiving a damaged package. In such instances, please contact us within <strong>3</strong><strong id="isPasted">&#xA0;days of delivery</strong> with photos of the damage and your order number.</p><p>We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.</p><h3 id="isPasted">Package Protection</h3><h3 id="you-can-purchase-order-protection-through-route-for-155-usd-at-checkout-and-covers-lost-stolen-or-damaged-productsplease-note-if-you-choose-not-to-add-route-package-protection-you-accept-that-in-my-jammers-is-not-liable-for-items-that-are-lost-stolen-or-damaged-in-transit">You can purchase order protection through Route for $1.55 USD at checkout and covers lost, stolen, or damaged products.&#xA0;<strong style=" text-decoration: none;" id="isPasted">Please note: If you choose not to add Route Package Protection, you accept that In My Jammers is not liable for items that are lost, stolen or damaged in transit.</strong></h3><p>Claims can be made <a rel="noopener" href="https://claims.route.com/" target="_blank">HERE.</a>&#xA0;</p>

At In My Jammers, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at: info@inmyjammers.com with your order number and any relevant de

What if my package gets lost or arrives damaged?

Order Issues

What’s your return policy?

How do I make a return?

When will I get my refund?

Do you offer refunds or exchanges?

Return

Are your products safe and chemical free?

What type of fabric do you use?

How does IMJ fit and do you have size charts?

Why Viscose from Bamboo?

What does OEKO-TEX mean

Product Info

How do I cancel my order?

How do I track my order?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item in my order?

Can I edit or add anything to my order?

Manage My Order

Do you offer free shipping?

Do you offer expedited shipping?

Do you ship worldwide?

How much does shipping cost?

What is your shipping policy?

How long does delivery take?

Shipping

Do you have a Loyalty Program?

How do I use my benefits/rewards points?

Loyalty & Rewards

What do I do if my item(s) arrives damaged?

How do I apply promo/discount codes?

Promos & Discounts

Lost packages

Damaged packages

Package Protection

You can purchase order protection through Route for $1.55 USD at checkout and covers lost, stolen, or damaged products. Please note: If you choose not to add Route Package Protection, you accept that In My Jammers is not liable for items that are lost, stolen or damaged in transit.

What if my package gets lost or arrives damaged?Updated 6 months ago

Lost packages

Damaged packages

Package Protection

You can purchase order protection through Route for $1.55 USD at checkout and covers lost, stolen, or damaged products. Please note: If you choose not to add Route Package Protection, you accept that In My Jammers is not liable for items that are lost, stolen or damaged in transit.